Privacy Policy
UBC CANADA INC.
PRIVACY POLICY
Last modified March 1, 2024
1. INTRODUCTION
UBC CANADA INC. and our affiliates and subsidiaries (”Company” or “We”) respect your privacy and
are committed to protecting it by complying with this policy.
This policy describes:
• How we collect, use, disclose, and protect the personal information of our customers and
website users (”you”).
• Describes the types of information we may collect from you or that you may provide when you
visit the website www.draymus.com (our “Website”).
• Our practices for collecting, using, maintaining, protecting, and disclosing that information.
We will only use your personal information in accordance with this policy unless otherwise required by
applicable law. We take steps to ensure that the personal information that we collect about you is
adequate, relevant, not excessive, and used for limited purposes.
Privacy laws in Canada generally define “personal information” as any information about an
identifiable individual, which includes information that can be used on its own or with other information
to identify, contact, or locate a single person. Personal information does not include business contact
information, including your name, title, or business contact information.
This policy applies to information we collect, use, or disclose about you:
• On this Website.
• In email, text, and other electronic messages between you and this Website.
The Website may include links to third-party websites, plug-ins, services, social networks, or
applications. Clicking on those links or enabling those connections may allow the third party to collect
or share data about you. If you follow a link to a third-party website or engage a third-party plugin,
please note that these third parties have their own privacy policies and we do not accept any
responsibility or liability for these policies. We do not control these third-party websites, and we
encourage you to read the privacy policy of every website you visit.
This policy DOES NOT apply to information that:
• We collect offline or through any other means, including on any other Company or third-party
website (including our affiliates and subsidiaries).
• You provide to or is collected by any third party (including our affiliates and subsidiaries),
through any application or content (including advertising) that may link to or be accessible from
the Website.
Please read this policy carefully to understand our policies and practices for collecting, processing,
and storing your information. If you do not agree with our policies and practices, your choice is not to
use our Website. By accessing or using this Website, you indicate that you understand, accept, and
consent to the practices described in this policy. This policy may change from time to time (see
Changes to Our Privacy Policy). Your continued use of this Website after we make changes indicates
that you accept and consent to those changes, so please check the policy periodically for updates.
2. INFORMATION WE COLLECT ABOUT YOU
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We collect and use several types of information from and about you, including:
• Personal information, that we can reasonably use to directly or indirectly identify you, such as
your name, mailing address, e-mail address, telephone number, Internet protocol (IP) address
used to connect your computer to the Internet, user name or other similar identifier, billing and
account information, and any other identifier we may use to contact you (”personal information”).
• We provide an opportunity for any user to unsubscribe from our product or platform on an
ongoing basis by e-mailing to info@ubcmrr.com.
• Business-related information, namely information that related to your business duties, including:
• title;
• duties;
• business address;
• business email address; and
• business telephone number.
• Non-personal information, that does not directly or indirectly reveal your identity or directly relate
to an identifiable individual, such as demographic information, or statistical or aggregated
information. Statistical or aggregated data does not directly identify a specific person, but we
may derive non-personal statistical or aggregated data from personal information. For example,
we may aggregate personal information to calculate the percentage of users accessing a
specific Website feature.
• Technical information, including your login information, browser type and version, time zone
setting, browser plug-in types and versions, operating system and platform, or information about
your internet connection, the equipment you use to access our Website, and usage details.
• Non-personal details about your Website interactions, including the full Uniform Resource
Locators (URLs), clickstream to, through and from our Website (including date and time),
products you viewed or searched for, page response times, download errors, length of visits to
certain pages, page interaction information (such as scrolling, clicks, and mouse-overs),
methods used to browse away from the page, or any phone number used to call our customer
service number.
3. HOW WE COLLECT INFORMATION ABOUT YOU
We use different methods to collect your information, including through:
• Direct interactions with you when you provide it to us, for example, by filling in forms or
corresponding with us by phone, email, or otherwise.
• User contributions. You may also provide information for us to publish or display on public
Website areas or transmit to other Website users or third parties.
• Automated technologies or interactions, as you navigate through our Website. Information
collected automatically may include usage details, IP addresses, and information collected
through cookies, web beacons, and other tracking technologies.
Information You Provide to Us
The information we collect directly from you on or through our Website may include:
• Information that you provide by filling in forms on our Website. This includes information
provided at the time of registering to use our Website and its products, subscribing to our
service, posting material, and/or requesting further services.
• Records and copies of your correspondence (including email addresses), if you contact us.
• Details of transactions you carry out through our Website and of the fulfillment of your orders.
You may be required to provide financial information before placing an order through our
Website.
You may also provide information to be published or displayed (hereinafter, “posted”) on public areas
of the Website or transmitted to other users of the Website or third parties (collectively, “User
Contributions”). Your User Contributions are posted on and transmitted to others at your own risk.
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Additionally, we cannot control the actions of other users of the Website with whom you may choose
to share your User Contributions. Therefore, we cannot and do not guarantee that unauthorized
persons will not view your User Contributions.
Information We Collect Through Cookies and Other Automatic Data Collection Technologies
As you navigate through and interact with our Website, we may use cookies or other automatic data
collection technologies to collect certain information about your equipment, browsing actions, and
patterns, including:
• Details of your visits to our Website, including traffic data, location data, logs, and other
communication data and the resources that you access and use on the Website.
• Information about your computer and internet connection, including your IP address, operating
system, and browser type.
The information we collect automatically is statistical information and may include personal
information, and we may maintain it or associate it with personal information we collect in other ways,
that you provide to us, or receive from third parties. It helps us to improve our Website and to deliver
a better and more personalized service, including by enabling us to:
• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Website according to
your individual interests.
• Speed up your searches.
• Recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer.
You may refuse to accept browser cookies by activating the appropriate setting on your
browser. However, if you select this setting you may be unable to access certain parts of our
Website. Unless you have adjusted your browser setting so that it will refuse cookies, our
system will issue cookies when you direct your browser to our Website.
• Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies)
to collect and store information about your preferences and navigation to, from, and on our
Website. Flash cookies are not managed by the same browser settings that are used for
browser cookies. For information about managing your privacy and security settings for Flash
cookies, see Choices About How We Use and Disclose Your Information.
• Web Beacons. Pages of our Website [and our e-mails] may contain small electronic files known
as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the
Company, for example, to count users who have visited those pages or [opened an email] and
for other related website statistics (for example, recording the popularity of certain website
content and verifying system and server integrity).
4. HOW WE USE YOUR INFORMATION
We use information that we collect about you or that you provide to us, including any personal
information:
• To present our Website and its contents to you.
• To provide you with information, products, or services that you request from us.
• To fulfill the purposes for which you provided the information or that were described when it was
collected, or any other purpose for which you provide it.
• To provide you with notices about your account/subscription, including expiration and renewal
notices.
• To carry out our obligations and enforce our rights arising from any contracts with you, including
for billing and collection or to comply with legal requirements.
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• To notify you about changes to our Website or any products or services we offer or provide
though it.
• To improve our Website, products or services, marketing, or customer relationships and
experiences.
• To allow you to participate in interactive features, social media, or similar features on our
Website.
• To measure or understand the effectiveness of the advertising we serve to you and others, and
to deliver relevant advertising to you.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.
5. DISCLOSURE OF YOUR INFORMATION
We may disclose aggregated information about our users, and information that does not identify any
individual, without restriction.
We may disclose personal information that we collect or you provide as described in this privacy
policy:
• To our subsidiaries and affiliates.
• In accordance with applicable law, to a buyer or other successor in the event of a merger,
divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of
Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar
proceeding, in which personal information held by Company about our customers and users is
among the assets transferred.
• To advertisers and advertising networks that require the information to select and serve relevant
advertisements to you and others. We do not disclose data about identifiable individuals to our
advertisers, but we may provide them with aggregate information about our users (for example,
we may inform them that 400 women between 30 and 45 have clicked on their advertisement on
a specific day). We may also use such aggregate information to help advertisers target a
specific audience (for example, men in a specific location). We may make use of the personal
information we have collected from you to enable us to display our advertisers’ advertisement to
that target audience.
• To third parties to market their products or services to you if you have consented to/not opted
out of these disclosures.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.
We may also disclose your personal information:
• To comply with any court order, law, or legal process, including to respond to any government or
regulatory request, in accordance with applicable law.
• To enforce or apply our terms of use or terms of sale and other agreements, including for billing
and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of
Company, our customers, or others. This includes exchanging information with other companies
and organizations for the purposes of fraud protection and credit risk reduction.
6. TRANSFERRING YOUR PERSONAL INFORMATION
We may transfer personal information that we collect or that you provide as described in this policy to
contractors, service providers, and other third parties we use to support our business (such as
analytics and search engine providers that assist us with Website improvement and optimization) and
who are contractually obligated to keep personal information confidential, use it only for the purposes
for which we disclose it to them, and to process the personal information with the same standards set
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out in this policy.
We may process, store, and transfer your personal information in and to a foreign country, with
different privacy laws that may or may not be as comprehensive as Canadian law. In these
circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may
be able to obtain access to your personal information through the laws of the foreign country.
Whenever we engage a service provider, we require that its privacy and security standards adhere to
this policy and applicable Canadian privacy legislation.
By submitting your personal information or engaging with the Website, you consent to this transfer,
storage, or processing.
7. CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION
We strive to provide you with choices regarding the personal information you provide to us. We have
created mechanisms to provide you with the following control over your information:
• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser
cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash
cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse
cookies, please note that some parts of this Website may not be accessible or may not function
properly.
• Third-Party Advertising. If you do not want us to share your personal information with unaffiliated
or non-agent third parties for promotional purposes, you can opt-out by by sending us an email
stating your request to info@ubcmrr.com.
• Promotional Offers from the Company. If you have opted in to receive certain emails from us but
no longer wish to have your contact information used by the Company to promote our own or
third parties’ products or services, you can opt-out by sending us an email stating your request
to info@ubcmrr.com. If we have sent you a promotional email, you may unsubscribe by clicking
the unsubscribe link we have included in the email. This opt-out does not apply to information
provided to the Company as part of a product purchase, warranty registration, product service
experience, or other transactions.
• Targeted Advertising. If you do not want us to use information that we collect or that you provide
to us to deliver advertisements according to our advertisers’ target-audience preferences, you
can opt out by by sending us an email stating your request to info@ubcmrr.com.
• We do not control third parties’ collection or use of your information to serve interest-based
advertising. However, these third parties may provide you with ways to choose not to have your
information collected or used in this way. You can opt out of several third party ad servers’ and
networks’ cookies simultaneously by using an opt-out tool created by the Digital Advertising
Alliance of Canada or an opt-out tool created by the Network Advertising Initiative. You can also
access these websites to learn more about online behavioural advertising and how to stop
websites from placing cookies on your device. Opting out of a network does not mean you will
no longer receive online advertising. It does mean that the network from which you opted out will
no longer deliver ads tailored to your web preferences and usage patterns.
8. DATA SECURITY
The security of your personal information is very important to us. We use physical, electronic, and
administrative measures designed to secure your personal information from accidental loss and from
unauthorized access, use, alteration, and disclosure. We store all information you provide to us
behind firewalls on our secure servers.
The safety and security of your information also depends on you. Where we have given you (or where
you have chosen) a password for access to certain parts of our Website, you are responsible for
keeping this password confidential. We ask you not to share your password with anyone.
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Unfortunately, the transmission of information via the Internet is not completely secure. Although we
do our best to protect your personal information, we cannot guarantee the security of your personal
information transmitted to our Website. Any transmission of personal information is at your own risk.
We are not responsible for circumvention of any privacy settings or security measures contained on
the Website.
9. DATA RETENTION
Except as otherwise permitted or required by applicable law or regulation, we will only retain your
personal information for as long as necessary to fulfill the purposes we collected it for, including for
the purposes of satisfying any legal, accounting, or reporting requirements. Under some
circumstances we may anonymize your personal information so that it can no longer be associated
with you. We reserve the right to use such anonymous and de-identified data for any legitimate
business purpose without further notice to you or your consent.
10. CHILDREN UNDER THE AGE OF 13
Our Website is not intended for children under 13 years of age. No one under age 13 may provide
any information to or on the Website. We do not knowingly collect personal information from children
under 13. If you are under 13, do not use or provide any information on this Website or on or through
any of its features/register on the Website, make any purchases through the Website, use any of the
interactive or public comment features of this Website, or provide any information about yourself to
us, including your name, address, telephone number, email address, or any screen name or user
name you may use. If we learn we have collected or received personal information from a child under
13 without verification of parental consent, we will delete that information. If you believe we might
have any information from or about a child under 13, please contact us at info@ubcmrr.com.
11. ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION
It is important that the personal information we hold about you is accurate and current. Please keep
us informed if your personal information changes. By law you have the right to request access to and
to correct the personal information that we hold about you.
We may request specific information from you to help us confirm your identity and your right to
access, and to provide you with the personal information that we hold about you or make your
requested changes. Applicable law may allow or require us to refuse to provide you with access to
some or all of the personal information that we hold about you, or we may have destroyed, erased, or
made your personal information anonymous in accordance with our record retention obligations and
practices. If we cannot provide you with access to your personal information, we will inform you of the
reasons why, subject to any legal or regulatory restrictions.
We will provide access to your personal information, subject to exceptions set out in applicable
privacy legislation. Examples of such exceptions include:
• Information protected by solicitor-client privilege.
• Information that is part of a formal dispute resolution process.
• Information that is about another individual that would reveal their personal information or
confidential commercial information.
• Information that is prohibitively expensive to provide.
If you are concerned about our response or would like to correct the information provided, you may
contact info@ubcmrr.com.
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12. WITHDRAWING YOUR CONSENT
Where you have provided your consent to the collection, use, and transfer of your personal
information, you may have the legal right to withdraw your consent under certain circumstances. To
withdraw your consent, if applicable, contact us at info@ubcmrr.com. Please note that if you withdraw
your consent we may not be able to provide you with a particular product or service. We will explain
the impact to you at the time to help you with your decision.
13. CHANGES TO OUR PRIVACY POLICY
It is our policy to post any changes we make to our privacy policy on this page. If we make material
changes to how we treat our users’ personal information, we will notify you through a notice on the
Website home page.
We include the date the privacy policy was last revised at the top of the page. You are responsible for
ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically
visiting our Website and this privacy policy to check for any changes.
14. CONTACT INFORMATION AND CHALLENGING COMPLIANCE
We welcome your questions, comments, and requests regarding this privacy policy and our privacy
practices. Please contact us at info@ubcmrr.com.
We have procedures in place to receive and respond to complaints or inquiries about our handling of
personal information, our compliance with this policy, and with applicable privacy laws. To discuss our
compliance with this policy please contact us at info@ubcmrr.com.